Customer Corner
Welcome to our resort! We look forward to getting to know you and your pet.
Quick Links
Login or create a PetExec account to make or manage reservations, purchase daycare packages, submit a payment, and more! If you are a current client, please call or email us and we will set up your username and password for you. If you are a new client, you can create your online account through the link below.
Returning Guest Login New Guest Registration
First Time Guests
Before your dog’s visit, we need some paperwork filled out if you plan on bringing your dog in for an evaluation, boarding, daycare or grooming. For first time visitors, you can create an account with PetExec, to register your pet.
Once you create an account, you can download the app on your device and fill out our Boarding, Daycare, and Grooming contracts. The app allows you to easily make reservations, purchase packages, make payments, sign up for instant messages from our staff, and more.
If you prefer to print the documents, please see the links below and email them back to us.
Boarding & Daycare Contract Grooming Contract
Reservations
Reservations can be made through your PetExec portal, by phone, by text or through email. Reservations are required for Daycare and Grooming services.
No-Show Policy & Fees
Clients must cancel daycare reservations before 8pm on the previous business day. Same-day cancellations or no-shows will be charged the full amount based on the reservation ($25 for a full day or $13 for a half day.) Clients with packages will have one credit deducted from the appropriate package.
The best way to cancel is through the PetExec portal, however, you can also cancel by emailing us, texting us, or calling us directly.
Please familiarize yourself with our service policies.